VISION
Since the inception, MFSD has had excellence as its landmark, meaning the study and research of the quality of the provision of the online out-of-court resolution service for civil and commercial disputes.
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Excellence is combined with innovation, meaning the study and research in the various sectors of legislation and regulatory standards of new and modern procedures and methods for extrajudicial resolution of civil and commercial disputes.
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The activity is aimed at offering businesses and professionals who assist them solutions to disputes that are effective, transparent, fast and sustainable from an economic and environmental point of view.
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Providing online out-of-court dispute resolution services to Italian businesses and professionals naturally led MFSD to operate in the European Union first and then internationally.
VALUES
There is no vision if it is not based on values. Entailing the capacity for businesses and professionals to seek and obtain the right to access to Justice, meaning the in the extrajudicial resolution of disputes, on equal basis, in collaboration with stakeholders, in an independent, sustainable, neutral, ethical and inclusive way. These are the values ​​on which the daily action of MFSD is based on and carried out.
